Users Find Microsoft’s New Chatbot Technology Unreliable. February 16, 2023 +3 even as early users find the A.I.-powered system erratic. Microsoft’s investment in the technology has been a boon for the company’s stock NYT NYT > Business NYTimes even as early users find the A.I.-powered system erratic. Microsoft’s investment in the technology has been a boon for the company’s stock NYT NYT > Business NYTimes