![Revenge of the Chatbots](https://static01.nyt.com/images/2023/02/16/multimedia/16DB-nardella-mztw/16DB-nardella-mztw-facebookJumbo.jpg)
Microsoft’s investment in the technology has been a boon for the company’s stock, even as early users find the A.I.-powered system erratic.
By Andrew Ross Sorkin, Bernhard Warner, Sarah Kessler, Lauren Hirsch and Ephrat Livni | NYTimes Business | Disclosure
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