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How to Get Better Customer Service, and Skip the Rage

February 28, 2017

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By CHRISTOPHER MELE via NYT Business Day

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Italy Is Having an Election. Most Italians Are Too Depressed to Care.

By PETER S. GOODMAN via NYT Business Day

Inside the Four-Day Workweek Experiment

A British group is pushing for more companies to offer their workers shorter hours. Here’s what it looks like for two companies willing to test it out. By Isabella Kwai and Tom Jamieson For The New York Times | NYTimes Business | Disclosure

Stellantis and Samsung Will Get $7 Billion to Build Battery Factories

The loan, from the Biden administration, was designed to withstand Republican attacks and will be used to make electric-car batteries in Indiana. By Jack Ewing | NYTimes | Business | Disclosure